Privacy Policy

1. Who We Are

Finsmart Accounting is an offshore accounting staffing company headquartered in Pune, Maharashtra, India. We provide dedicated accounting professionals, bookkeeping services, and financial support to CPA firms, accounting firms, SMBs, and enterprises in the United States, United Kingdom, Europe, and the UAE. Our website is located at finsmartaccounting.com.

For data protection purposes, Finsmart Accounting acts as the data controller for personal information collected through this website.

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you visit our website.

Information you provide

• Contact form submissions (name, email address, company name, phone number, message)
• Consultation booking information (name, email, company, role, and any details you include)
• Email correspondence and replies
• Job application materials (CV, cover letter, contact details)

Information collected automatically

• Browser type and version
• Operating system
• IP address (anonymised where possible)
• Pages visited and time spent on pages
• Referring URL
• Date and time of visit

We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can remove it.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and schedule consultations
• Provide information about Finsmart's services
• Process job applications
• Improve our website and service offerings
• Comply with legal obligations
• Send service-related communications (not marketing without your consent)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking

Our website uses cookies - small text files stored on your device - to improve functionality and understand how visitors use our site.

Types of cookies we use

• Strictly necessary cookies - required for the website to function (e.g. session management). Cannot be disabled.
• Analytics cookies - used via Google Analytics to understand visitor behaviour in aggregate. IP addresses are anonymised. You may opt out via browser settings or the Google Analytics opt-out browser add-on.
• Functionality cookies - remember your preferences (e.g. form fields) to improve your experience.

You can control cookies through your browser settings. Note that disabling cookies may affect some website functionality.

5. Third-Party Services

We use a limited number of trusted third-party services to operate our website:

• Google Analytics - website analytics. Data processed in accordance with Google's privacy policy.
• Calendly / scheduling tools - for consultation booking. Subject to their own privacy policies.
• Email service providers - for transactional email delivery.
• Web hosting providers - our website is hosted on servers with appropriate data processing agreements in place.

These third parties are contractually required to protect your information and may not use it for their own purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data in transit
• Role-based access controls - only authorised staff can access submitted information
• NDA agreements with all staff and service providers who handle client data
• ISO 27001-aligned security practices for our service delivery infrastructure

No method of transmission over the internet or electronic storage is 100% secure. We use commercially reasonable means to protect your information but cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law:

• Contact and enquiry data - retained for up to 3 years from last contact unless you request deletion sooner.
• Job application data - retained for 1 year from application date unless a role is offered and accepted.
• Analytics data - aggregated and anonymised; not linked to individuals after 26 months.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right of access - request a copy of the personal information we hold about you.
• Right to rectification - request correction of inaccurate or incomplete information.
• Right to erasure - request deletion of your personal information (subject to legal retention requirements).
• Right to object - object to processing of your personal information for direct marketing purposes.
• Right to data portability - request your data in a structured, machine-readable format.
• Right to withdraw consent - where processing is based on consent, withdraw it at any time.

To exercise any of these rights, contact us at privacy@finsmartaccounting.com. We will respond within 30 days. For EU/UK residents, you also have the right to lodge a complaint with your local data protection authority.

9. International Data Transfers

Finsmart Accounting is headquartered in India. If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws governing international transfers, your information may be transferred to and processed in India and other countries.

We take appropriate safeguards to ensure your information receives an adequate level of protection in the jurisdictions in which we process it, including through contractual protections with our service providers.

10. Changes to This Policy

We may update this privacy policy from time to time. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related enquiries, requests to exercise your rights, or questions about this policy:

• Email: privacy@finsmartaccounting.com
• Address: Finsmart Accounting, Pune, Maharashtra, India
• Response time: Within 30 days of receipt